For those of you pop-culture buffs, tomorrow marks a long anticipated campaign to get comedian and actress Betty White to host SNL. If I was a betting woman I would guess that this episode will be one of the highest rated for SNL in the last few years. This is actually very interesting if you think about it.
Betty White is not who you would normally think the 18-25 year old audience would relate to or even care to tune in and watch host America’s comedy hour. In fact, since 1992 when the long running Golden Girls left the airwaves she hasn’t had a long standing appearance or main character on any show. There have been bit parts here and there, movie appearances, naughty comedic roasts and let’ s not forget her Superbowl commercial. But for all intents and purposes, Betty White’s career was a burning out flame. Not someone you would think would draw record numbers for a show that is struggling with their ratings.
At the beginning of this year something happened on Facebook. A rallying cry from a group of people who just happen to love them some Betty White. This group of fans had a simple question; how could a part of comedy royalty never be asked to host SNL? Even at the top of her game, and her involvement in comedy would have at least made her a likely candidate at some point to host the show. Wayne Gretsky was asked, we know how that turned out… how could our lovable comedy granny be overlooked?
A Facebook fan group was set up to see if people shared this sentiment, and sure enough the fan group gathered large numbers. Who knew people loved Betty so much? SNL obviously didn’t. But now people were taking notice. She was booked on Larry King, and did other press junkets. She modestly laughed at the uproar and admitted that it didn’t make much sense to her, she was no lady ga-ga. But would SNL take notice? Of course, they did! How could they not?
And therein lies an important question for anyone running a business. HOW CAN YOU NOT? There are people out there gathering around interests, interests that your product, your service could help. If you find them, and listen to them and cater your product around their likes and dislikes, it can benefit you.
I know what I am saying isn’t ground-breaking or even a new concept. But with Betty hosting SNL, it doesn’t hurt to re-iterate that businesses need to get out there find the tribes and listen to what they are saying. Like SNL, you can reap the benefits.
It takes a lot today to differentiate yourself, your company, your brand from the competition. It takes courage to stand out from the crowd and take risks. It means having vision and the ability to see the larger picture. It’s having passion and the innate drive to be the absolute best. It’s laser focus that is unwilling to give up. It’s confidence in yourself, your organization, in your people. And, it’s the committment to walk the walk and deliver on your brand, every time.
Well, what if you sell beds? In the sea of retail, the only dry land tends to be commiditization. Come and get ‘em for the lowest price. Prices slashed. Two-for one. We’ll even throw in free delivery! Sometimes there’s good will and a donation or two. All that noise sounds like a car dealership. But, there’s a company in the U.K. called Benson for Beds. They aren’t selling beds – they are selling sleep. Something everyone wants but not everyone gets. Their focus isn’t on showing hundreds of beds on sale in a warehouse with giant-sized price tags (okay, yes they had some ads like that in the past). They focus on what you can do if you get your sleep. Sleep to Live. Check out their very cool intro spot on their site. http://bit.ly/i1p8f
Their brand screams “have all the fun in the world and at the end of the day you’ll get the best night’s sleep” or in other words, Sleep to Live. Brilliant brand position. They embraced their Sleep to Live mantra by shooting for the Guiness Book of World Records in mattress dominoes. Gimmicky? Perhaps. But, it does go to show that when you think outside the box, you can turn a simple idea into something that helps differentiate who you are and what you offer. It can help an organization rally around a common goal and ultimately help everyone deliver on the promise made to consumers. It can help you grow. And, in the end…might just help you sleep.
Can’t deny that we’re going through a digital revolution. We see and hear so many messages today it’s no wonder many suffer from communication breakdown. But where is it all going and what implications do these new (and future) digital tools have on people? On business? On our communities?
This evolution is visualized in a most insightful digital ethnography video titled, The Machine is Us/ing Us by Michael Wesch, a professor of cultural anthropology at Kansas State University (he’s also on Twitter @mwesch). Turn up the volume and watch it. Closely. What you see will make you think.
As if it weren’t already difficult to select the perfect donut at the shop, Dunkin Donuts launched an online campaign, engaging customers to create the next, best donut. Sweet. While the concept isn’t necessarily original (taken from many a marketing playbook like developing the next M&M color, the next HaagenDaz flavor, etc.), it is engaging and like a single donut, makes you want more. With the dangle of $12K for the winning donut, it’s all but assured that Dunkin will get many a creation.
This type of effort helps highlight why engaging your brand with both your internal and external audiences is so vital. Engaging both employees and customers energizes and invigorates both the brand and the people around you. It gets people excited. It helps build evangelists who continue to support your brand. Dunkin Donuts has more than 460,000 fans on its Facebook page and more than 11,000 followers on Twitter. They also have YouTube channel. And minus a few downfalls with this effort – website isn’t mobile friendly – it is fun. This promotional effort is part of a $100 million national campaign developed by Hill, Holliday in Boston, American Runs on Dunkin. Time will tell how many donut creations they receive but the endearment and trust they build with customers is worth much more than the next donut creation. Unless of course it’s filled with chocolate kreme.
Social Media Club PDX is holding their second meeting tomorrow, Tuesday March 24th at WebTrends. Kelly Feller, Social Media Strategiest for Intel’s Social Media Center for Excellence will be speaking about Careers in Social Media. Below is a summary of the event.
Getting It: Careers in Social Media
Are there really jobs in social media and if so, how do I get one? With all the self-proclaimed social media pundits, experts and gurus out there, it’s easy to wonder if the only jobs in social media are for consultants or agencies trying to help big corporations “get it.” Well Kelly is living proof that some big companies do “get it” and are willing to put their money where their online mouths are by hiring specialists with expertise in “being social online.”
Join Kelly Feller for the second official Social Media Club Portland meeting where she’ll summarize various corporate social media jobs (hers included) and what they actually entail. She will also explore ways to stand out in this increasingly crowded space and give some hints to agencies and consultants who are helping companies make sense of the growing social media marketing movement.
Date: Tuesday, March 24rd, 2009 Location: WebTrends
851 SW 6th Ave. Suite 1600
Portland, OR 97204
Time: Networking 6-6:30, Presentation: 6:30-8pm Cost: Free. Seating is limited. Supported by Widmer Brothers. RSVP
